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Writer's pictureDan Pandeni Idhenga

What to Do When Your Best Employee Quits | Dan Idhenga

Updated: Jul 22

Talent is the most critical aspect of any business. Here's how to handle a significant loss to your company.


One of the results of the pandemic is that people seem to be changing jobs more than they have in the past. The changes that have taken place in the world and in business in particular have led people to rethink what they want to do. Some people want to continue working from home, and others want more flexibility. Continue reading to learn what to do when your best employee quits.

"Make sure that you have a conversation and ask your employee why they are leaving."

Take a Minute Before You React

Although you may feel as though you’re going to panic, it is best to take a minute to digest this news and think about it. Tell the employee that you would like to sleep on it and meet the following day. This gives you time to clear your head and come up with questions and things to stay that are more likely to have a positive outcome.


Make a Plan

Next, you need to figure out how your business will be disrupted by this departure. Determine who will fill in and cover the tasks that the employee was doing. When your best employee quits, you might need to divide up their tasks among a few different workers until you find a replacement. You need to know what they were working on, what clients are impacted by their departure, and how you will cover for them until you find a replacement.


Try to Get Honest Feedback About Why They Are Leaving

Make sure that you have a conversation and ask your employee why they are leaving. It is important to have this feedback so that you can implement changes if possible and prevent other employees from leaving. It is a great way to find out what you can improve in your company culture. Be sure not to take it personally, as there are many reasons why an employee might want to change jobs. Stay objective and look for information you can use.


Inform Your Team

Don’t wait to inform your team. You should call a meeting and get the word out right away before rumours start spreading throughout the company. You can reassure the other employees, and you may want to give them the opportunity to apply for the new job opening.

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